{"id":3974,"date":"2020-02-15T10:30:15","date_gmt":"2020-02-15T01:30:15","guid":{"rendered":"https:\/\/hrcjapan.com\/troubleshooting-wifi-connections\/"},"modified":"2025-08-28T11:34:39","modified_gmt":"2025-08-28T02:34:39","slug":"troubleshooting-wifi-connections","status":"publish","type":"post","link":"https:\/\/hrcjapan.com\/ja\/troubleshooting-wifi-connections\/","title":{"rendered":"Troubleshooting Poor Home Wifi Connections"},"content":{"rendered":"<p>This article does not have to start off listing the ways you need internet, you just do. The internet is an ever-present facet of modern life, whether at work or at home, you need it. \u00a0This is especially true for expats who have a strong need for the communication, information, and entertainment the internet can provide. \u00a0First, let&#8217;s see what we have for:<\/p>\n<h1>Slow Wifi Connections<\/h1>\n<h3><strong>Test Your Connection Speed<\/strong><\/h3>\n<p>You can test your internet connection speed using various websites and tools, like <a href=\"http:\/\/www.speedtest.net\/\" target=\"_new\" rel=\"noopener noreferrer\">speedtest.net<\/a>, <a href=\"http:\/\/www.speakeasy.net\/speedtest\" target=\"_new\" rel=\"noopener noreferrer\">speakeasy.net<\/a>, or\u00a0<a href=\"http:\/\/www.att.com\/speedtest\" target=\"_new\" rel=\"noopener noreferrer\">AT&amp;T&#8217;s speedtest<\/a>. Japanese ISP will often ask you to test using the <a href=\"http:\/\/www.musen-lan.com\/speed\/\" target=\"_blank\" rel=\"noopener noreferrer\">BNR Speed test<\/a>, but it is a Japanese language only tool. \u00a0But what do the results mean?<\/p>\n<ul>\n<li><strong>0.5-2 Mbps:\u00a0<\/strong>This is functional, but not for much more than standard\u00a0chat and mail services.<\/li>\n<li><strong>4-5 Mbps:<\/strong>\u00a0This is sufficient for all websites, and even allows for basic video streaming.<\/li>\n<li><strong>20+ Mbps:<\/strong> This is sufficient for all websites, and barely\u00a0allows for HD\u00a0video streaming.<\/li>\n<li><strong>50+ Mbps:<\/strong>\u00a0This is enough for anything (and EXTREMELY rare, no matter what the advertisement said!).<\/li>\n<\/ul>\n<p>Your specific results should fall in one of the middle two-speed zones, and the majority will fall between 5-10 Mbps, in our experience. \u00a0While this is rarely the advertised speed you will find that all the internet companies advertise the &#8220;peak&#8221; speed, which is the speed their service achieved once, under ideal conditions, basically next door to their switch. \u00a0In other words, the advertised speed is very unlikely to be your reality.<\/p>\n<p>If your speed is an issue, you may want to spend some time diagnosing your connection.<\/p>\n<h3><strong>&#8220;Have you tried turning it off and turning it back on again?&#8221;<\/strong><\/h3>\n<p>Yes, I know it is cliche, but if there is a problem reboot everything, immediately. \u00a0Reboot the computer, and<strong> especially\u00a0the wifi router<\/strong>. \u00a0This is best accomplished by simply unplugging it for\u00a0at least 30 seconds before plugging it back in. If the issue persists&#8230;<\/p>\n<h3><strong>Isolate the Network Problem<\/strong><\/h3>\n<p>Is your wifi slow, or your internet connection slow? \u00a0To test this, run the speed test again, only this time make sure your wifi connection is turned off, and your computer is accessing the internet via network cable directly from the modem.<\/p>\n<p>Assuming you have confirmed lightning-fast speed from the direct connection, we will continue.<\/p>\n<h3>Is it a\u00a0Computer Problem?<\/h3>\n<ul>\n<li>Try connecting with a different computer or device. \u00a0If you can, chances are good the problem is your computer.<\/li>\n<\/ul>\n<h3><strong>Move the Router, Computer, or Both<\/strong><\/h3>\n<p>The placement of your router or computer is not really up to you if reception is important. \u00a0 You must place both devices strategically to ensure your internet is speedy! Some points to note:<\/p>\n<ul>\n<li>Routers give the best coverage when placed centrally on an upper floor, or on top of tall furniture, as radio waves are strongest side to side and down, not up.<\/li>\n<li>The reception will improve if the signal does not travel at steep angles or through thick walls, mirrors, aquariums, or anything metal.<\/li>\n<li>Place wireless routers as far as possible from other radio devices, like cordless phones, microwave ovens, baby monitors, etc. \u00a0These types of items will cause interference. You could try simply turning off such radio devices to see if they are the problem.<\/li>\n<\/ul>\n<p>Here are some additional resources for determining the best place for your router:<\/p>\n<ul>\n<li><a href=\"http:\/\/www.huffingtonpost.com\/2015\/03\/27\/wifi-router-placement-tips_n_6943024.html\" target=\"_blank\" rel=\"noopener noreferrer\">www.huffingtonpost.com\/2015\/03\/27\/wifi-router-placement-tips<\/a><\/li>\n<\/ul>\n<p>If the issue persists&#8230;<\/p>\n<h3>Interference &#8211; Change the Channel<\/h3>\n<p>If you live in a high-density population area, like most of Japan, your neighbor&#8217;s wireless networks are crowding the airwaves around you and may negatively affect your router&#8217;s performance; especially if they are using the same default channel. There is no one way to change a router\u2019s channel, each manufacturer is different. \u00a0<a href=\"http:\/\/www.howtogeek.com\/howto\/21132\/change-your-wi-fi-router-channel-to-optimize-your-wireless-signal\/\" target=\"_blank\" rel=\"noopener noreferrer\">Here is a basic guide<\/a>, but you should see the router manufacturer&#8217;s instructions for your particular device.<\/p>\n<h3><strong>Update!\u00a0<\/strong><\/h3>\n<p>If you are still not getting the speed you should be, try:<\/p>\n<ul>\n<li><a href=\"http:\/\/www.wikihow.com\/Update-Router-Firmware\" target=\"_blank\" rel=\"noopener noreferrer\">installing any firmware updates<\/a> available for your router.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a title=\"via Wikimedia Commons\" href=\"https:\/\/commons.wikimedia.org\/wiki\/File:WiFi_Logo.svg\">SVG erstellt mit Inkscape<\/a> \/ Public domain<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article does not have to start off listing the ways you need internet, you just do. The internet is an ev [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":3975,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[85],"tags":[62],"class_list":["post-3974","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-miscellaneous","tag-login"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/posts\/3974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/comments?post=3974"}],"version-history":[{"count":1,"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/posts\/3974\/revisions"}],"predecessor-version":[{"id":50379,"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/posts\/3974\/revisions\/50379"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/media\/3975"}],"wp:attachment":[{"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/media?parent=3974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/categories?post=3974"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hrcjapan.com\/ja\/wp-json\/wp\/v2\/tags?post=3974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}