Getting a broken phone or laptop repaired can be stressful enough without having to navigate an unfamiliar language and service system. Fortunately, Tokyo has a huge choice of repair shops, and English support is easier to find than in many other parts of Japan.<\/p>\n\n\n\n
For straightforward jobs such as screen and battery replacements, same-day service is common. More complicated computer repairs, water damage, or data recovery can take several days.<\/p>\n\n\n\n
iCracked is a useful starting point for foreign residents, with multilingual information online and several locations around Tokyo. One convenient branch is inside Hands at Takashimaya Times Square in Shinjuku.<\/p>\n\n\n\n
It repairs iPhones and selected Android devices, including Google Pixel phones. Battery replacements can start at around 6,000 yen to 10,000 yen depending on the model, with some jobs advertised as taking from around 20 minutes. Screen, camera, charging-port, and other repairs are also available.<\/p>\n\n\n\n
Best for:<\/strong> iPhones, Google Pixel phones, and quick repairs Smartphone Hospital, or Smahospital (\u30b9\u30de\u30db\u30b9\u30d4\u30bf\u30eb), has branches in areas including Shinjuku, Akihabara, and Otemachi. It handles iPhones, iPads, Android devices, and some games consoles.<\/p>\n\n\n\n Prices vary by branch and model, but many iPhone battery and screen repairs start at roughly 8,000 yen to 11,000 yen. Straightforward repairs can take around 40\u201360 minutes, while water damage, charging-port problems, and data recovery generally take longer.<\/p>\n\n\n\n Best for:<\/strong> A wide range of Apple and Android devices If your device is covered by an Apple warranty or AppleCare, consider going directly to Apple or an Apple Authorized Service Provider before using an independent shop.<\/p>\n\n\n\n Tokyo has Apple Stores<\/a> in Ginza, Marunouchi, Shinjuku, Shibuya, and Omotesando. Book a Genius Bar or repair appointment in advance where possible. Prices depend on the device, problem, and AppleCare coverage.<\/p>\n\n\n\n Quick Garage<\/a> is another option for authorised Apple repairs. Its Akihabara branch is conveniently located inside Yodobashi Camera Multimedia Akiba, beside Akihabara Station. Reservations are recommended.<\/p>\n\n\n\n Best for:<\/strong> Warranty and AppleCare repairs and genuine Apple parts PC Hospital (PC\u30db\u30b9\u30d4\u30bf\u30eb) offers computer repairs at several Tokyo locations, including Shinjuku, Otemachi, Kanda, and Mita. Home visits and courier repairs are also available.<\/p>\n\n\n\n Its published pricing includes a basic fee of 8,800 yen per computer, with additional charges depending on the work required. Some software and troubleshooting problems can be handled on the same day, while hardware repairs may take longer.<\/p>\n\n\n\n Best for:<\/strong> Windows PCs, general troubleshooting, and home visits MacLab is an independent Mac specialist in Taito, around an eight-minute walk from Akihabara Station. It repairs MacBooks, iMacs, Mac minis, and some older Apple computers.<\/p>\n\n\n\n Services include battery, SSD, keyboard, display, and logic-board repairs. Many hardware jobs cost around 20,000 yen to 40,000 yen, although the actual price depends heavily on the model and fault.<\/p>\n\n\n\n Some repairs can be completed the same day if parts are available, while the normal repair period for many hardware problems is around one day to a week, or up to about ten days if parts have to be ordered. Courier repairs are also accepted.<\/p>\n\n\n\n Best for:<\/strong> Macs, including older and out-of-warranty models AiMac (\u611bMac) is another independent Mac repair specialist, located about six minutes’ walk from Shibuya Station. It handles problems including hardware failures and water damage and accepts both walk-in and courier repairs.<\/p>\n\n\n\n Initial inspection and estimates are advertised as free, and some repairs can be completed the same day.<\/p>\n\n\n\n Best for:<\/strong> MacBook and other Mac repairs Back up your files first if the device still works, and check any manufacturer warranty or AppleCare coverage before using an independent repairer. Ask for the total price, including labour and parts, and whether replacement components are genuine, refurbished, or third-party.<\/p>\n\n\n\n For computers with a failing hard drive or SSD, tell the technician if recovering your files is the priority. Specialist data recovery can cost considerably more than a normal repair.<\/p>\n\n\n\n Finally, don’t assume every Tokyo repair shop has an English-speaking technician available. Sending the model number, photographs, and a simple description of the problem before visiting can make the process much easier.<\/p>\n\n\n\n Raita Futo from Tokyo, Japan<\/a>, CC BY 2.0<\/a>, via Wikimedia Commons<\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Getting a broken phone or laptop repaired can be stressful enough without having to navigate an unfamiliar lan […]<\/p>\n","protected":false},"author":5,"featured_media":52070,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[54,59,37],"tags":[598,842,843,523],"class_list":["post-52069","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-japan","category-life-in-japan","category-tokyo-2","tag-daily-life","tag-electronics","tag-repairs","tag-tokyo"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t
Turnaround:<\/strong> From around 20 minutes for some simple repairs<\/p>\n\n\n\nSmartphone Hospital<\/a><\/h3>\n\n\n\n
Turnaround:<\/strong> Around 40\u201360 minutes for many common repairs<\/p>\n\n\n\nApple Store and Quick Garage<\/h3>\n\n\n\n
Turnaround:<\/strong> Varies according to the repair and parts availability<\/p>\n\n\n\nComputer and Laptop Repairs<\/strong><\/h2>\n\n\n\n
PC Hospital<\/a><\/h3>\n\n\n\n
Turnaround:<\/strong> Same-day service possible for some problems<\/p>\n\n\n\nMacLab<\/a><\/h3>\n\n\n\n
Turnaround:<\/strong> Same day for some jobs; commonly one day to one week<\/p>\n\n\n\nAiMac<\/a><\/h3>\n\n\n\n
Turnaround:<\/strong> Same-day service possible for some repairs<\/p>\n\n\n\nBefore Handing Over Your Device<\/strong><\/h2>\n\n\n\n