Location:
Tokyo, Nagoya and Kobe Offices
Job Description
Supporting foreign residents assigned to Japan and their families in English.
Specific Duties
- Communicating with customers via e-mail and telephone
- Accompanying property inspections
- Move-in support
- Resident registration support
- Bank account creation support
- Mobile phone purchasing support
- Guided tour of residential areas
- Accompanied tour of international schools
- Support for cancellation procedures when repatriating
- Related miscellaneous services
Required Skills and Experience
- Japanese, English: Advanced
(As a general rule: TOEIC score of 800 or JLPT N2. However, we will make the final decision during the interview, so please apply regardless.) - Standard driver’s license (AT)
- Basic computer skills (Word, Excel, PPT, etc.)
Welcomed Skills and Experience
- More than two years of work experience in Japan
- Experience living overseas
- Licensed Interpreter (or equivalent experience)
- Experience in the hotel and hospitality industries
Desired Personalities
We are an international workplace environment with both Japanese and foreign employees.
As this is a job that supports foreign customers while keeping in contact and cooperating with employees from other departments, we welcome people with a high level of teamwork and communication skills.
Compensation and Conditions
This post is for a one-year contract employee.
- Employees may be appointed to permanent positions based on ability (The majority have been appointed to permanent positions in the past).
- Base salary: ¥230,000 or more (determined by experience and ability)
- 9 a.m. to 6 p.m., Monday to Friday
(Occasionally Saturdays with holidays in lieu provided) - Regional allowance: ¥20,000 (paid if working at the Tokyo Office)
- Offsite service allowance: The amount is determined based on the status of the company each fiscal year.
- Qualification allowance: ¥20,000 yen (in the case of a valid and registered Japanese real estate license)
- Performance bonus (after appointment to full-time employee)
- Pay raise system
- Paid transportation expenses
- Summer Holiday, Congratulatory/Condolence Leave, and Special Leave (Paid)
- Full insurance coverage
- Work From Home