What is the GoRemit App? The GoRemit App is a dedicated smartphone app for the GoRemit Shinsei Overseas Remittance Service provided by Shinsei Bank. If you are a customer of theirs, as many of our clients are, you may need to be aware that starting Tuesday, October 1, 2019, overseas remittances will no longer be available at Shinsei Bank branches or over the phone. All remittances will be handled via the GoRemit application. Once this application is set up making remittances should become quite simple, however, the set-up process takes time.
GoRemit Application Timeline
Please refer to this chart so that you are ready for the October 1st change and don’t miss any important payments.
DAY 1
Download the GoRemit App
Register using Residence Card & My Number Card
7-10 BUSINESS DAYS
Welcome Pack Arrives
Register Customer Number
Register Remittance Destination
3-5 BUSINESS DAYS
Enter Payment Instructions
(Request after 12 pm for yen and 3 pm for foreign
currencies will be processed the next business day)
1-3 BUSINESS DAYS
Payment Arrives
As you can see from the time you register until your first payment arrives can take up to 11-19 business days, or 15-26 days total. After your initial setup and remittance destination registration are complete, things will be much faster, but please keep this timeline in mind as the October 1st deadline approaches.
Further information is available on the Shinsei Bank website at https://www.shinseibank.com/english/goremit/app/
