H&R Consultants

Mobile Phones

Introduction to Mobile Service in Japan

In recent years, the number of companies offering mobile phone service in Japan has increased substantially, along with the variety of plans available. While not a comprehensive list by any means, the information listed below should serve as a good introduction. The Big Three Docomo, SoftBank, and au are the three largest providers in Japan and the original incumbent carriers from the days of analog service 30 years ago. They have very similar plans and costs. Also eSIM is available. Provider Softbank NTT Docomo au Monthly Cost Unlimited Data: ¥6,580 + tax Up to 1GB: ¥2,980 + tax 1GB-2GB: ¥3,980 + tax 2GB-3GB: ¥4,980 + tax Unlimited Data: ¥6,650 + tax Up to 1GB: ¥1,980+ tax 1GB-7GB: ¥3,150-¥6,150+ tax Unlimited Data: ¥6,580 + tax Up to 1GB: ¥3,150+ tax 1GB-4GB: ¥4,650+ tax 4GB-7GB: ¥6,150+ tax Notes Softbank tends to have the best English support. English Customer Service: 0800-919-0157 (Toll Free), Press 8 for English support Docomo has good family plans for those requiring 3+ devices. English Customer Service: 0120-005-250 (Toll Free) English Customer Service: 0120-959-472 (Toll Free) Each provider offers an unlimited data option for about ¥6580-6650 +tax per month, allowing for unlimited data surfing and other app usage. Voice…

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